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ElevenLabs Unveils 13 New AI Products in NVIDIA DealTechnology
The voice-AI firm announced 13 products at its New York Summit, including an AI teammate app, custom model tuning and a deeper NVIDIA partnership.
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AI voice company ElevenLabs has moved well beyond voice generation. At its New York Summit on November 11, the company announced 13 new products and upgrades that turn it into a full enterprise AI platform, with tools that let businesses shape voice agents around their own customers, data and way of working.
The centrepiece of the announcement is customisation. Selected companies will soon be able to work directly with ElevenLabs researchers to fine-tune audio models and large language models using data from their own live deployments. With reinforcement learning, the models can keep improving against whatever the business chooses to measure, such as customer satisfaction or reliability.
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Three new voice models have already arrived over the past month. Scribe v3 handles speech-to-text transcription, Eleven v4 is a text-to-speech model that reads tone, pacing and context from a script, and Eleven Realtime is a new class of speech-to-speech models built for fast and accurate voice agents. The company has also launched Scribe v3 Medical, a transcription model tuned for healthcare language, and plans similar models for industries such as financial services.
One system to run the right model at the right moment
ElevenLabs also unveiled Interaction Engine, a system that orchestrates voice models and language models across a conversation. Not every step of a task needs the most powerful model, so the engine picks the best combination for each moment, balancing performance and reliability against cost. According to the company, it works under the hood so businesses can deliver the right outcome without wasting money on tokens.
The ElevenAgents platform, which runs voice and chat agents across sales, support, recruitment and operations, is gaining three upgrades. Memory gives agents the full context of every returning customer, so people no longer have to repeat themselves. Routines is an automation layer that runs multi-step work before, during and after every conversation. Architect helps teams build and improve agents simply by talking or typing, with every proposed change drafted, tested in simulation and held for approval.
Alongside the agent upgrades, the company opened early access to ElevenAI, a new app that acts as an AI teammate for enterprise teams. It can turn spoken conversations, including in-person meetings, into notes and next steps, and can offer live assistance during a call. The company says notice and consent mechanisms are built in.
To reach larger and more complex organisations, ElevenLabs launched a Partner Program with more than 550 partners in 44 countries, and announced an alliance with McKinsey to help companies build and scale agents. A new Marketplace will let businesses adopt agents already customised for their industry by more than 20 partners, instead of building from scratch.
The company also expanded its partnership with NVIDIA. The chipmaker’s Nemotron 3.5 Super VL models are now available inside ElevenAgents, and ElevenLabs plans to add 15 megawatts of new Vera Rubin computing capacity. The two companies will also work on an on-premises voice agent for Poland’s national e-Health platform, helping patients book medical appointments.
Chief executive Mati Staniszewski said conversational agents will become critical infrastructure for every enterprise within a few years, as essential as cloud computing or payments. Companies including Yahoo, Westgate, Stripe, TELUS, FOX Sports, Klarna and SevenRooms are already putting ElevenAgents to work, and the summit showcased Yahoo’s voice-powered assistant and Westgate’s new front-desk agent.
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